Your personal information is a trust you place in us. Fair PlayFind out what data is collected on Fair Play, why it is collected, and how it is kept secure – all explained clearly in plain English.
Your rights: Under this policy, you may request to view, correct, or delete any data we hold about you at any time.
All data is secured with 256-bit SSL encryption.
Your data is never sold to third parties.
We only collect what's strictly necessary — nothing more.
Your privacy is protected across six layers.
All data transmitted between your device and our servers is protected by 256-bit SSL encryption — no one can intercept it in transit.
Our servers are hosted in internationally certified data centres with 24/7 security monitoring. Unauthorised access is completely prevented.
Only staff members who require access for their specific role can view your data. Every access is logged and regularly audited.
You may request deletion of your personal data at any time. Where there is no legal obligation to retain it, your request will be fulfilled within 30 days.
Fair Play Your data is never sold to advertisers or third parties. That goes against our core principles.
Independent security experts regularly audit our data protection systems. Any vulnerabilities found are addressed promptly.
When you Fair PlayWhen you register or use the platform, certain information comes to us. It falls into two categories — what you provide directly and what is generated automatically during your use of the platform.
Name, mobile number, date of birth, national ID number (for KYC verification).
Transaction history, deposit and withdrawal amounts, and the last few digits of your payment method.
Betting history, game activity records, login times and dates, browsing activity.
IP address, device type, operating system, browser information, connection location.
What we do not collect: Your full bank account number, bKash/Nagad PIN, or account password is never collected – nor should it ever be. If anyone asks for this information, it is Fair PlayNot on behalf of.
Fair Play Only the information we actually need is collected. Every data point has a specific purpose:
Collected data is used exclusively for specified purposes. Fair PlayA brief overview of how information flows within:
| Data Type | Purpose of Use | Who can access it |
|---|---|---|
| Name & Mobile Number | Account verification, sending OTPs | Support Team, KYC Team |
| Transaction History | Payment processing, dispute resolution | Payments Team, Audit Team |
| Betting Activity | Bonus calculation, responsible gaming monitoring | Trading Team, Risk Management |
| IP & Device Information | Fraud Detection, Security | Security Team |
| Browsing Activity | Site improvement, personalised experience | Product Team (as aggregated, anonymised data) |
You can opt out of promotional emails and SMS at any time. This will not affect your account in any way – you will simply stop receiving offers and promotional messages. To do so, update your account settings or contact support.
Fair Play Your data is never sold. However, limited information is shared with trusted partners as necessary to operate the service:
Our commitment: Your information will never be sold to advertising firms, data brokers, or any third party for commercial purposes.
Fair PlayThe website and app use cookies — small files stored on your device that help the site recognise you.
Cookies can be disabled from your browser settings, though doing so may affect some site features. Disabling essential cookies may cause login issues.
Different types of data are retained for different periods. Both legal obligations and service requirements are taken into account when determining these timeframes:
If you request account deletion, all data beyond what we are legally required to retain will be permanently deleted within 30 days.
Fair PlayYour rights regarding your personal data are treated with the utmost importance.
To view the information we hold about you, contact support. You will receive a response within 7 business days.
If any of your personal information is incorrect, you can request a correction. Changes will be made after your identity is verified.
Upon account closure, you may request the deletion of all data beyond what we are legally required to retain.
If you wish to restrict how your data is used for specific purposes, contact support. For example: opting out of marketing communications.
You can request a copy of the information we hold about you in a machine-readable format.
To exercise any of your rights support@fairplay-taka.netEmail us or let us know via live chat.
Fair Play This privacy policy may be updated from time to time. For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification.
The date of the most recent revision will always be shown at the top of this policy. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
If you have any questions or concerns about this policy, please contact us: support@fairplay-taka.net।
Concerns about the security of personal data on online platforms are completely understandable, especially in Bangladesh, where reports of digital fraud are an everyday occurrence. That is why Fair PlayIt's a good idea to read our Privacy Policy before registering on
We believe data protection is not just a legal obligation – it is the foundation of our relationship with you. If you ever feel that we are not keeping your data safe, then Fair Play— that's why we never compromise on this.
A lot of people have questions about the KYC verification process. Submitting a photo of your national ID can feel uncomfortable — we get it. But the reason we ask is to protect you. Imagine your phone gets stolen and someone tries to withdraw money from your account. Without KYC verification, we'd have no way of knowing whether it's really you or someone else. That's exactly why identity verification is required for larger withdrawals.
Our data storage systems are regularly audited by independent third-party experts. If any vulnerabilities are identified, we address them promptly – they are never left unresolved. There is no compromise on security.
We believe you should have full control over your own data – which is why we make it easy to delete, access, and correct your information. Many platforms claim to offer these rights but make the process unnecessarily complicated. Fair PlayOn fair play, it's really straightforward — just let our support team know.
If you use the mobile app, it may request certain additional permissions — such as for push notifications. You can still use the app without granting these; only that specific feature will be unavailable. We never force permissions.
Answers to common privacy-related questions.
Your data is safe with us. Bank-grade encryption, a transparent policy, and full control in your hands — that's the Fair Play promise.
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