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Fair Play FAQ – Your questions, our answers

Fair PlayWhether you are new to or a regular – all the most common questions about the app, payments, bonuses, Live Casino, and betting are answered in one place on this page.

Last updated: January 2026 Fully in Bengali Covering 7 Topics

Didn't find your answer? Via live chat or support@fairplay-taka.netlet us know at – Fair Play The support team is available 24/7 to assist you in Bengali.

App Download & Installation FAQs

bKash, Nagad, Rocket payment methods

How to Claim Your Welcome Bonus & Offers

Live Casino & Betting Guide

7
FAQ
24/7
Support Services
In Bengali
All Answers
৳200
Minimum Deposit
3 minutes
Registration Time

What topics can you find your answer?

The fair play FAQ covers all of the topics below in detail.

Mobile App

Everything you need to know about finding and installing the fair play app on Android and iOS — including supported devices.

Payment Methods

Deposit and withdrawal methods available – including bKash, Nagad, and Rocket – along with minimum amounts and processing times.

Bonuses & Offers

Welcome bonus amount, how to claim it, and wagering requirements – all the bonus details new members need, explained in full.

Live Casino

How to join live Blackjack, Roulette, and Baccarat with real dealers, minimum bet amounts, and game selection.

Betting History

Where to find your past bets, win/loss records, and full transaction history – and how long that data is stored.

Tournaments & Rankings

How to enter leaderboard tournaments, how prizes are awarded, and what the rankings are based on.

Frequently Query

Complete answers to the questions fair play users ask most.

Fair Play's official app must be downloaded directly from the website – it is not available on the Google Play Store. Steps:
  • In your Android phone's browser, fairplay-taka.net Open it.
  • On the app page, and tap the "Download Android APK" button.
  • The download will start automatically. Once it is done, tap the notification to proceed.
  • During installation, if a pop-up appears asking to "Allow installation from unknown sources", tap "Allow".
  • Once installation is complete, open the app normally and log in with your mobile number and password.
iOS (iPhone) users can download the app directly from the website, or add the site to their home screen via Safari. The app is typically 30–40 MB in size. You can log in with the same account on both the website and the app. If you run into any issues during installation, On the app page, A detailed guide is available.

Fair Play's tournaments are typically held weekly or monthly, and no separate registration is required – simply having an account makes you eligible. Rankings are determined mainly by total bet amount, number of wins, or scores in specific games – the rules may vary from one tournament to another.
  • To view ongoing tournaments, Jackpot Page or On the voucher page Go.
  • The leaderboard on the tournament page updates in real time.
  • Prizes are usually credited to winners' accounts within 24–48 hours of the tournament ending.
  • Prize types may vary — cash bonuses, free bets, or free spins.
Tournament rules, eligibility requirements, and prize distribution details are listed on each event's page. Generally, placing at least a specified minimum bet is enough to get your name on the leaderboard. To receive prizes, your account must be active and verified (KYC completed).

Fair Play's Live Casino lets you play with real dealers via live streaming — just like sitting across the table. To get started:
  • Log in to your account and go to the "Live Casino" section from the menu.
  • Pick your favorite game – live baccarat, blackjack, roulette, Andar Bahar, and many more.
  • The minimum and maximum bet limits are shown before you enter a table. Live Baccarat typically starts from as low as ৳50.
  • Take a seat at the table, choose your chips, and place your bets following the dealer's instructions.
A good internet connection matters for the best experience – at least 4G or Wi-Fi is recommended. You can play on mobile data, but turn off HD streaming to save data. You can also message the dealer in Bengali or English via live chat. Before playing for the first time, it is worth reading the "How to Play" section to understand the game rules.

All your bets and transaction records are stored within your account. To view them:
  • Log in to your account and click on the profile icon.
  • Go to the "Bet History" section to view a full list of your bets — including date, match, odds, stake, and result.
  • Go to "Transaction History" for a complete record of all your deposits and withdrawals.
Typically, the last 3 months of history are available to view directly. If you need records beyond that, simply contact support and they'll send them over. Use the filters to quickly search by specific date, game type, or status (win/loss/ongoing). If you need records for tax purposes or any other reason, email support and an official statement will be sent to you.

Fair Play's welcome bonus is credited automatically – in most cases, no separate code is needed. However, some special offers may require a promo code, which can be found on the On the voucher page provided. How to claim your bonus:
  • Registration Complete the process and verify your mobile number.
  • Make your first deposit – a minimum of ৳500 is generally required to qualify for a bonus (for the latest terms On the voucher page see).
  • Once your deposit is confirmed, the bonus is automatically added to your account within a few minutes.
Bonus funds cannot be withdrawn directly – they become withdrawable only after you have placed a certain amount in bets (meeting the wagering requirement). For example, a 10x wagering requirement means you need to bet ten times the bonus amount. Bonuses generally expire after 30 days. For full terms and conditions, Terms & Conditions on the page.

Fair Playsupports Bangladesh's most popular payment methods:
  • bKash: Minimum deposit ৳200, funds usually arrive within 5–15 minutes.
  • Nagad: Minimum deposit ৳200, one of the fastest available methods.
  • Rocket: Minimum deposit ৳200, via Dutch-Bangla Bank mobile banking.
  • USDT (Tether): For large cryptocurrency transactions, KYC verification must be completed.
On deposit, Fair Play does not charge any fees of its own. However, your payment app may apply its own charges. The minimum withdrawal amount is ৳500 and funds typically arrive within 5–30 minutes. You must use a payment account registered in your own name – otherwise the process may be delayed. For a full payment guide, On the payment page available.

Fair Playuses Decimal Odds as the default format — the easiest to understand. Here's how it works:
  • Total return = Stake × Odds
  • Example: If the odds are 2.00 and you bet ৳100, you get back ৳200 if you win (profit: ৳100).
  • At odds of 1.85, a ৳100 bet returns ৳185 (profit: ৳85).
  • Higher odds mean a lower chance of winning, but a bigger payout if you do.
  • Odds never go below 1.00 – this guarantees a minimum return.
When you enter your stake on the bet slip, your potential total return is calculated automatically — no need to work it out yourself. To change the odds format, go to Settings and choose "Fractional" or "American". A full guide on how to read odds On the match odds page available.

Fair Play A few more things about using

This FAQ page has been put together based on the most common questions from real users. Fair PlayNew users at tend to ask mostly about app downloads, payment methods, and bonuses. More experienced users usually want to know about Live Casino, understanding odds, and tournaments.

One thing about the app – many people worry about whether downloading an APK file could harm their phone. Fair PlayDownloading the APK directly from the official website is completely safe. Just make sure the URL shows fairplay-taka.net. Do not download the APK from any third-party site – those may be fake.

The most common payment question is what happens when a deposit fails. If money has been deducted from your bKash or Nagad account but hasn't appeared in your balance, don't panic. It usually gets credited automatically — or refunded — within 30 minutes to 2 hours. If it takes longer than that, contact live chat with your transaction ID and it'll be sorted out quickly.

Live Casino is a new experience for many players. There is a unique thrill to playing against a real dealer. Before you start for the first time, check the minimum bet for the table and take a moment to read the game rules. Baccarat is the most popular Live Casino game among Bangladeshi players – it is relatively easy to understand and has a low minimum bet.

Odds formats can be confusing at first. Decimal odds are actually straightforward – just remember that multiplying the odds by your stake gives you the total return. Your bet slip calculates everything automatically, so there's nothing to worry about.

One important thing to keep in mind about tournaments: many players get so focused on the prize that they end up betting beyond their usual budget. Remember, joining a tournament doesn't mean taking on more risk than you normally would. Play within your limits — tournaments come and go.

If you cannot find your answer on this page, ask us directly via live chat. Fair Play's support team speaks Bengali and typically responds within 2 minutes. Even at 3 in the morning, someone will be there — 24/7 really does mean 24 hours a day, 7 days a week.

More Help Need?

If you can't find your answer here, contact the fair play support team directly.

Live Chat

Live chat is the fastest way to get an instant response. Chat in Bengali and get your issue resolved.

Typically responds within 2 minutes
Email Support

For detailed issues or important account-related matters, reach out by email.

support@fairplay-taka.net
Page-by-Page Guide

For more details on specific topics, visit the relevant pages – Payment, App, Bet.

Full details on every page

For quick assistance: When you open live chat, state your issue clearly in your very first message – for example, "deposit not received", "bonus not credited", or "app won't install". This helps the support agent resolve your problem faster.

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