Betting is for enjoyment, not stress. Fair PlayHere you'll find clear, simple guidance on how to use the responsible gaming tools at and where to turn for help if problems arise.
Our Commitment: Fair Play We believe every member deserves to enjoy betting safely, responsibly, and within their own means. This is not just a rule — it is our commitment.
Set your own limits — from deposits to betting.
Take a break at any time — cooling-off or self-exclusion.
Our support team is here for you 24/7.
Your betting, your control — all responsible gaming tools on Fair Play are completely free.
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 72-hour waiting period.
Instant EffectSet a limit on how much you can bet within a given period. You can also set a separate loss limit to help you avoid significant losses.
Flexible LimitsSet a limit on how long you can stay on the platform in one session. Once the time is up, you will be logged out automatically. This helps prevent the habit of playing for too long.
Auto LogoutTemporarily close your account for anywhere between 24 hours and 30 days to clear your head. During this period, you will not be able to log in or place any bets.
24 hours – 30 daysUse self-exclusion to remove yourself from the platform for an extended period. Once this decision takes effect, opening a new account will not be possible either.
Permanent ProtectionAfter a set period, a message will appear on your screen letting you know how long you've been playing and how much you've won or lost. This keeps you informed and aware.
Awareness ReminderResponsible Gaming It means treating betting as a form of entertainment, not a way to make money. Fair PlayAt , we believe that when every member plays consciously and within their means, betting can be a genuinely enjoyable experience.
Betting should be a source of long-term enjoyment. Many people gradually lose control while chasing wins or trying to recover losses — and that can take a toll both financially and mentally. To make sure that doesn't happen, Fair PlayThis is the responsible gambling page at
Please note: A responsible bettor is someone who knows when to stop. Accepting a loss isn't weakness — it's wisdom. Fair PlayAt , the choice to stop is always in your hands.
Our responsible gambling policy is built on three core principles: Awareness (understanding your own situation), Control (staying within your limits) and Support (seeking help when you need it). Keep these three things in mind and betting will never become a problem in your life.
It can be hard to recognize when betting is becoming a problem, because the change happens gradually. Watch out for these warning signs:
If any of these signs apply to you, it's not a weakness — it's a signal that you could use a little help. Fair Play's support team is always ready to talk about this.
Answer the following questions honestly. This isn't a diagnosis — it's simply a way to check in with yourself:
If two or more of your answers are "Yes", then The help section Take a moment to read this. There's nothing to be embarrassed about — many people find themselves in this situation.
Fair PlaySetting limits on is a straightforward process. It only takes a few simple steps:
Log in to your account via the website or mobile app.
Click your name or profile icon in the top-right corner to open the Settings menu.
Go to your settings and click on the "Responsible Gaming" section.
Deposit limit, betting limit, session time — choose whichever control you need.
Simply enter the amount or time and click the "Save" button to activate.
Decreasing vs. increasing limits: Lowering a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, to protect you from decisions made in the heat of the moment.
If you have trouble setting limits or can't find the settings, reach out via live chat — our support team will assist you right away.
Self-exclusion is the most powerful protection tool available. By using it, you can voluntarily exclude yourself Fair Playpermanently or for an extended period from all services.
Once self-exclusion is active:
Once you decide to self-exclude, it cannot be reversed before the specified period ends. This is intentional by design — to ensure your decision truly holds. Think it through carefully before taking this step.
Email support to request self-exclusion: support@fairplay-taka.net Or start a live chat and type "Self-exclusion request" to get the process going.
Fair Play Strictly prohibited for users under 18. If there are children or teenagers in your household, you should take the following steps:
If you suspect a minor is using your account, change your password immediately and Fair Play Contact support. Any transactions made by minors will be reversed.
Recognising the problem and seeking help is the bravest decision you can make. Fair Play Alongside our support, professional help is also available:
Available 24/7. Support in Bengali. Get immediate help with betting concerns or setting limits.
support@fairplay-taka.net — reach out confidentially. You'll receive a response within 2–4 hours.
For mental health support in Bangladesh, reach out to Kaan Pete Roi or the National Mental Health Helpline.
Open up to someone you trust. Support from family or friends is often the most effective help you can get.
Remember — there is no shame in asking for help. Fair PlayAt , your information is kept completely confidential. Discussing responsible gaming will have no negative impact on your account.
Online betting is growing in popularity across Bangladesh, and for some people it is becoming a source of problems as well. Fair PlayAt , we understand this reality and acknowledge it openly. This Responsible Gaming section exists because we want our members to stay with us for the long haul — happy and in good health.
Betting is essentially a form of entertainment. Placing a small wager on a cricket or football match can make the game far more exciting. But when it crosses the line from a hobby into a daily necessity, that is when problems start. Recognising that moment is crucial.
Many people assume that talking about responsible gaming means telling you to stop playing. It is actually the opposite. Fair Play wants you to play — but to play in a way that lets you smile tomorrow too. Betting is enjoyable when you stay within your limits. It's far better to stop before the pain of going too far sets in.
Many people feel hesitant about setting a deposit limit, as though it signals a lack of self-trust. In reality, it is the complete opposite — it shows full confidence in yourself, because you know that making decisions in advance removes the chance of acting impulsively later on. Like any sound financial plan, it is simply a smart move.
There's also a common misconception about the cooling-off period — some people think of it as "a break you take after a losing streak." In reality, you can take one at any time, and you should. Even after a good run, if you feel like you need a breather, use the cooling-off feature. It won't affect your account in any way; it simply gives you the space to clear your head.
Finally, if you ever feel that betting is taking over your life, don't wait even a single day. Fair PlayReach out to live chat right now. Our team will be there for you — without judgment, and in complete confidence.
Answers to common questions about accounts and payments.
All the tools for safe betting are right at your fingertips. Set your limits, stay informed, and enjoy the game.
18+ only. Please gamble responsibly. Terms & Conditions Read.